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Shipping Information

How much will the Shipping Be?
Shipping charges are calculated when you hit the "checkout" button on the shopping cart. Once you put in your address, it will show you the shipping options & charges before you actually complete your order.


When Will it Ship?

IMPORTANT! We are currently running with a reduced staff, and orders are taking much longer than usual!
Most orders are shipping out (leave our warehouse) in appx 2-3 weeks, sorry for any inconvenience! If you need something sooner, please give us a call at 888-889-5400, and we will try our best to oblige!

How is it Shipped?

We do our best to be competitive with shipping rates, however the postal service and UPS make it very difficult, constantly raising their rates! We try to offer several different shipping methods, so you have a choice of what carrier we should use - but please note, this is *only* a guideline! If we feel that we can get your package to you faster using a different method, without having to charge you more - then we will usually upgrade you for no extra charge! (example, change from UPS Ground service that might take a week, to Priority Mail which may only take 2-3 days!).
There is a place on your order for you to send us a note with your order. If you do not want us to change the carrier under any circumstances, then please, let us know! We want you to be happy with your shopping experience!

What are the Different Methods & How Long do They Take?
We primarily us either USPS or UPS.
For Domestic Shipments (within the USA)
USPS is usually either Parcel Post or Priority Mail, neither one has a guaranteed delivery date, however Priority Mail is usually approximately TWO days, and Parcel Post or 1st class is usually approximately 3-4 days. The other postal option is Express Mail. This option is usually ONE day, but if you don't reside in a large town, plan on it taking two. But if you absolutely must have it in one day, please call us first, and we will check for you, to see if you are in a one or two day delivery area! It is a guaranteed time-definite delivery.
UPS is the other domestic option, we are in California, so ground shipping is as follows;


East Coast deliveries: 4-5 business days
Mid-West Deliveries: 3-4 business days
West Coast (northern) or Central deliveries: 2-3 business days
West Coast (mid & southern): 1-2 business days
UPS also has quicker options, 3-day select, 2-day air, Overnight, and Overnight with Saturday delivery. Note! These air options are much more expensive than Postal!
For International Shipments (outside the USA):
We use USPS - either Global Priority or Global Express. Neither of these methods has a guaranteed delivery time, however Global express is usually up to 5 days, and Priority is usually up to a week. There is also 1st class mail, but it can be very solw, and is very close to the "Priority" price. We cannot be held responsible for late deliveries on non-time definite delivery methods chosen. We will, however refund for time-definite methods that are delivered late.

Shipping charges are calculated when you hit the "checkout" button on the shopping cart. Once you put in your address, it will show you the shipping options & charges before you actually complete your order.

Shipping Everything Together
If you have items that are going to be ready at different times, we will generally wait until the final item is ready, and then ship everything together. If you would like us to split the shipment up, and ship things separately as they become available, you *must* let us know at the time you place your order, and we will ship in however many smaller shipments you request! There will however, be extra shipping charges, you will be charged for each separate shipment that goes out. (That is why we wait and ship everything together, so that you do not incur additional shipping charges.)

Coupons & Savings!
When you get your package, check the stickers on the items' plastic bags! We will usually have a coupon code on there, that you can use on your next purchase!

Questions; Note: If you still have questions, please either call us toll-free: 888-889-5400, or click the "Contact Us" button (above), and we will be more than happy to answer any further questions you may have!

BUT WAIT! If you're here in Southern California (Los Angeles), you can bypass all these shipping decisions, and just come by our new factory & pick your order up!Just give us a call for info!



If you prefer, you can always phone in your order;
TOLL FREE: (888) 889-5400
(Monday-Friday 9am-5pm Pacific Time)



All Major Credit Cards Accepted
            
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